![]() ![]() In the right panel, you will see several boxes that have been checked.If it gives you a warning about rootkit activity and asks if you want to run scan.click on NO.If asked to allow gmer.sys driver to load, please consent. Double click on the randomly named GMER.exe. ![]() Please download Gmer from here by clicking on the "Download EXE" Button. Thanks for your understanding.ĭownload DDS and save it to your desktop from here or here orĭisable any script blocker, and then double click dds.scr to run the tool. ![]() Absence of symptoms does not always mean the computer is clean. I will give you some advice about prevention after the cleanup process. If I don't hear from you within 3 days from this initial or any subsequent post, then this thread will be closed.If you can not post all logfiles in one reply, feel free to use more posts. Post all Logfiles as a reply rather than as an attachment unless I specifically ask you.This would change the output of our tools and could be confusing for me. Do not run any other scans without instruction or Add/ Remove Software unless I tell you to do so.If you have any problems while you are follow my instructions, Stop there and tell me the exact nature of your problem.Sometimes one step requires the previous one. Perform everything in the correct order.If there is anything that you do not understand kindly ask before proceeding. First, read my instructions completely.My name is Marius and I will be assisting you with your Malware related problems.īefore we move on, please read the following points carefully. STUFF PRINTED FROM ABOVE LINK IF UNABLE TO VIEW RootKitBusterDebug20130619_00.log hijackthis.log hijackthis.log hijackthis1.txt hijackthis2.txt hijackthis4.txt There will be no further communication with respect to this submission. Gsusp_9FE7B4CB0BD9_061913_172326.zip The submitted zip file has no viable samples for analysis SHEILA-PC The data in the logs will be used for prevalence purposes. Upon analysis (details listed below), we found that the submitted zip file contained only the logs generated during the GetSusp scan. Thank you for using the GetSusp tool and submitting your suspicious file(s). Similar response as follows to all other submissions to the same You will find detailed below, the status of each file in the submission after an initial analysis. You will be contacted by McAfee Labs through email with the results of that analysis. In the event that the files are not listed as known threats, the submission will be forwarded to a McAfee Labs Researcher for further analysis. None specified 8:45:53 AM 958748 SHEILA-PCĪ_ not_detected assumed_cleanįinderhelper.dl_ not_detected assumed_clean SR Number Creation Date WorkItem ID Machine Name Response from McAfee: Thank you for using the GetSusp tool and submitting your suspicious file(s). Have several directories detected in DOS that I do not recognize from around the time of infection can provide names if necessary. Have ran the following programs from a clean computer burned disk but had trouble initializing most at first and took several attempts to run them. Link for HiJack this support request that contains the log files etc. ![]() Believe Stinger and other previously clean files now are infected. Instances of Stinger ran afterward detected nothing. Have submitted files to McAffee (response at end) using Susp file tool downloaded to unaffected system and transferred on disk. Susp file program ran in safe mode detected 85 files submitted to McAfee as logs it would not submit as samples but only detected around 4 suspicious files in regular mode.įirst instance of Stinger ran and or the analysis of Suspicious files found the following but did not necessarily Quarantine Trojan/2 (vrobot) Trojan Win32.Agent.44168 (TrendMicro Home-Call) TROJ_GEN.F47V0816 Artemis!F5CD45497111. Submitted files to HiJack This Support four days ago - no response. Virus programs and firewalls are not working properly. Gets most of the way through download and then comes back with (filename). Unable to download on Windows Vista computer. Endpoint Detection & Response for Servers ![]()
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